How easy is it for your customers to find the information they need on your Council website?
Does your search engine return consistent results - is it credible? Do your customers need to know exactly what you call concepts in order to find what they need?
How many extra phone calls do you get into your customer service centre because your customers can't find what they need on your website? How easy is it for your customer service staff to find the information they need to answer your customers' questions?
Not only can Objectify help improve content management for Council websites and intranets, we can also help improve and standardise communications between your staff and your customers with our range of Objectify Council products.
Visit the links below on our website for more information or call us on 03 5440 6666.
| Objectify Content Management System |
Deep functionality specifically for Councils. Making it easy for your staff to update your web and intranet sites. |
| Objectify Customer Service KMS |
An easier way to manage your customer service information - internally and externally. |
| Objectify Council Thesaurus |
Thousands of Council-specific terms that help ensure that your sites' users can find what they are looking for, regardless of whether they know what you call concepts. Help standardize and improve your sites' search results. |
| Objectify Events Manager |
Need a way to manage events information across many web or intranet sites? More than your usual events calendar! |
| Objectify Infusion |
For smaller websites, for events or temporary websites or those that have just a few authors. For sites that don't warrant a full-blown CMS implementation but you still need easy-to-use tools to manage them. |
| Objectify Online Policies and Procedures |
A better way to manage all your organisational policies and procedures in ONE place, assign responsibilities and approvals and publish to one or many destinations. Sophisticated searching with a specific policies and procedures thesaurus to help ensure users can find what they are looking for. |